Effective date / Last updated: August 26, 2026
This Privacy Policy describes how komo ("we", "us", "our") collects, uses, stores, and shares information when you use the komo mobile application and related features (the "Service"). By using the Service, you agree to this policy together with our Terms of Service and End User License Agreement.
For privacy-related questions, requests, or complaints, contact us at sisilia.saleh09@gmail.com. Please include your registered email (if any) and a clear description of your request.
Account & authentication. If you register with email and password, we process the email address and credentials you provide. If you use Sign in with Apple (or similar), we process the identifiers and any name or email Apple (or the provider) shares according to your choices.
Profile information. Display name, optional username or handle, optional bio, optional city or region text, optional avatar or profile image, and similar fields you choose to add. We do not collect precise device location or GPS coordinates through the Service.
User-generated content & in-app activity. Content you create or submit through the Service, such as posts, messages, photos or other media, in-app preferences, blocks, reports, and interactions with other users where those features are available.
Photos & media. Images or other media you upload or capture through the Service, including for your profile or when sharing with others.
Device & technical data. Device type, operating system, app version, language, diagnostic or crash data, and similar information used to secure and improve the Service.
Communications with us. Information you send when you contact support or respond to surveys.
Purchases & payments. If you buy digital goods, subscriptions, or other paid features through the App Store, we do not receive or store your full payment card or bank details. Apple processes payment. We may receive limited information such as transaction or subscription identifiers, product SKU, purchase date, subscription status, renewal or cancellation signals, and (if applicable) country or currency metadata needed to deliver entitlements and comply with law. We use this to verify access, provide support, detect fraud, and meet accounting or tax obligations.
We use the information above to:
We do not sell your personal information as that term is commonly defined in U.S. state privacy laws.
If laws such as the GDPR apply, we rely on bases that may include: performance of a contract (providing the Service), legitimate interests (security, improvement, and communication that is not overridden by your rights), consent where required (e.g. certain notifications or optional processing), and legal obligation.
We may share information with:
We do not share your content with unrelated advertisers for their own marketing without your consent.
Depending on the product version, data may be stored on your device, on our or our vendors' servers, or both. We retain information as long as needed to provide the Service, comply with law, resolve disputes, and enforce our agreements. You may delete your account from in-app Settings where available; that removes or anonymizes account data associated with your profile on our systems according to our technical capabilities and legal requirements. Some copies may persist for a limited time in backups.
We use reasonable administrative, technical, and organizational measures designed to protect personal information. No method of transmission or storage is 100% secure.
If you use the Service from outside the country where we or our processors operate, your information may be transferred and processed there. Where required, we use appropriate safeguards (such as standard contractual clauses) or rely on derogations permitted by law.
Depending on your location, you may have rights to access, correct, delete, or export personal data; object to or restrict certain processing; withdraw consent where processing is consent-based; and lodge a complaint with a supervisory authority. To exercise rights, email sisilia.saleh09@gmail.com. We may need to verify your identity before fulfilling a request.
You can control notification permissions through your device settings. You can manage App Store subscriptions in your Apple ID account settings. You may opt out of non-essential cookies or similar technologies where our web properties offer them.
Residents of certain U.S. states may have additional rights (e.g. to know, delete, or opt out of certain "sales" or "sharing"). We do not sell personal information for money. To submit a request, contact sisilia.saleh09@gmail.com.
komo is not directed at individuals under 18. We do not knowingly collect personal information from children. If you believe we have, contact us and we will take appropriate steps.
We may update this Privacy Policy from time to time. We will post the updated version in the app (or linked locations) and revise the "Last updated" date. Material changes may be highlighted in-app where appropriate. Continued use after the effective date constitutes acceptance unless applicable law requires additional consent.
Privacy inquiries: sisilia.saleh09@gmail.com